Last updated: May 18, 2026 ยท Effective: May 18, 2026
๐ Agreement to Terms
These Terms of Service ("Terms") govern your use of Ssente Fields, operated by Ssente Fields Technologies Ltd, a company registered in Uganda.
By accessing or using ssentefields.com or any related mobile application, you agree to be bound by these Terms. If you do not agree, please do not use the platform.
We may update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms.
๐ค Account Registration
- You must be at least 18 years old to create an account
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorised access to your account
- One person or business entity may not hold multiple accounts
- Accounts created on behalf of a business must have authorisation from the business owner
We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.
๐พ Farmer Accounts
As a farmer on Ssente Fields, you agree to:
- Only list agricultural products that you own or have the legal right to sell
- Provide accurate descriptions, quantities, quality grades, and prices for all listings
- Honour confirmed trades โ failure to deliver after escrow confirmation may result in account suspension
- Not list prohibited goods (see Prohibited Content section)
- Comply with all applicable agricultural export and sale regulations in your country
- Ensure products meet the quality described at the time of delivery
๐ Buyer Accounts
As a buyer on Ssente Fields, you agree to:
- Only purchase products for legitimate commercial or personal use
- Fund escrow accounts promptly after confirming a trade
- Inspect goods upon delivery and confirm receipt honestly within the agreed timeframe
- Not unreasonably withhold delivery confirmation to delay payment to farmers
- Comply with all import regulations in your country
- Not use the platform to source products for resale in violation of applicable laws
๐ Escrow Payment System
Ssente Fields uses an escrow payment system to protect both farmers and buyers:
How it works
- Step 1: Buyer and farmer agree on terms (price, quantity, delivery)
- Step 2: Buyer deposits payment into the Ssente Fields escrow account
- Step 3: Farmer ships/delivers the goods
- Step 4: Buyer confirms receipt of goods meeting agreed specifications
- Step 5: Ssente Fields releases payment to the farmer (minus platform fee)
Disputes
If a buyer does not confirm receipt within 7 days of the agreed delivery date, and there is no active dispute, funds are automatically released to the farmer.
Disputes must be raised within 48 hours of the delivery deadline. Our team will mediate and issue a final decision within 5 business days.
๐ฐ Fees
Ssente Fields charges a platform fee on completed transactions. Current fee structure:
- Free plan: Basic listings, limited to 5 active listings
- Farmer Pro: Unlimited listings, price alerts, priority matching โ fee details in app
- Buyer Business: Bulk purchasing tools, analytics, dedicated support โ fee details in app
All fees are clearly displayed before you complete any transaction. We reserve the right to change our fee structure with 30 days' notice.
Early Access Waitlist members receive 3 months free on their chosen plan, as promised at signup.
๐ซ Prohibited Content & Conduct
You may not use Ssente Fields to:
- List or trade illegal, stolen, or counterfeit goods
- List controlled substances, weapons, or contraband
- Engage in price manipulation, bid rigging, or market manipulation
- Create fake reviews, testimonials, or listings
- Harass, threaten, or abuse other users
- Attempt to bypass the escrow system for direct off-platform payments
- Use automated bots or scrapers without written permission
- Impersonate another person, business, or organisation
- Engage in money laundering or financing of illegal activities
- Violate any applicable local, national, or international law
Violations may result in immediate account suspension, forfeiture of escrow funds, and referral to law enforcement authorities.
๐ Market Price Data
Market prices displayed on Ssente Fields are sourced from various agricultural markets and data providers across Africa. These prices are:
- Provided for informational purposes only
- Not guaranteed to be accurate, complete, or current at the time of viewing
- Not intended as financial or trading advice
Ssente Fields is not liable for any losses arising from reliance on market price data displayed on the platform.
๐ Platform Availability
We aim to keep Ssente Fields available 24/7, but we do not guarantee uninterrupted access. We may perform maintenance, updates, or emergency fixes that temporarily take the platform offline.
We are not liable for losses arising from platform downtime, provided we act reasonably to restore service promptly.
โ๏ธ Limitation of Liability
To the maximum extent permitted by law:
- Ssente Fields is a marketplace platform โ we facilitate connections between farmers and buyers but are not a party to the trade itself
- We are not liable for the quality, safety, legality, or delivery of goods traded on the platform
- Our total liability to any user shall not exceed the fees paid by that user in the 3 months preceding the claim
- We are not liable for indirect, incidental, or consequential damages
Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence.
๐๏ธ Governing Law & Disputes
These Terms are governed by the laws of the Republic of Uganda. Any disputes arising from use of the platform shall first be subject to good-faith mediation. If mediation fails, disputes shall be resolved by the courts of Uganda.
Users in other countries acknowledge that they are accessing an international platform and agree to Ugandan jurisdiction for platform-related disputes.
๐ Intellectual Property
All content on Ssente Fields โ including the logo, brand name, design, software, and written content โ is the intellectual property of Ssente Fields Technologies Ltd.
You may not reproduce, distribute, or create derivative works from our content without written permission.
By posting content (listings, reviews, messages) on the platform, you grant Ssente Fields a non-exclusive, royalty-free licence to use, display, and share that content for platform operations and marketing purposes.
๐ฌ Contact & Support
- General enquiries: hello@ssentefields.com
- Disputes & escrow: support@ssentefields.com
- Legal: legal@ssentefields.com
- WhatsApp: Join our channel
- Address: Ssente Fields Technologies Ltd, Kampala, Uganda